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Customer Service

Doorbox evolved from Barry Barker (MD)’s passion for contemporary furniture, interior design and specifically kitchens. A self-confessed ‘modern furniture and design fanatic’, it’s Barry’s aim through Doorbox to offer high-quality, yet affordable products to the customer.

All of the kitchens available on Doorbox are high-specification and superb quality. It is our ethos that beautiful, contemporary kitchens can be accessible to everybody.

Whilst some customers know instinctively their exact needs and desires from a product, for example, style, shape and colour, we recognise that others may require a touch more guidance. To this end Barry makes himself available via e-mail and telephone to guide and advise these customers in order to ensure that they are 100% happy with the choice they make.

You may wonder why our kitchens are so affordable, and ask yourself can these kitchens really be of such high quality? The simple answer is yes. The reason for this being that Doorbox is a purely online operation, enabling you the customer to benefit from our savings on overheads.

Our consultation and advice service is an area we pride ourselves on. We treat each customer as a unique individual, all with different needs. Regardless of whether you buy one door or several kitchens, our promise to you is there will be no compromise on the customer service you receive.

We are here to help you source your dream kitchen and to ensure that your order is dealt with in a seamless and timely manner from purchase to delivery. We hope at Doorbox you find everything you need and if you need to speak to us regarding anything, whether it be in relation to an order, feedback or for some guidance and advice, please do not hesitate to contact us!

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